Innovation of Public Services by Population and Civil Service of Pasaman District

Oktarizal Vandhika; Roni Ekha Putera; Desna Aromatica

doi:10.62066/jpab.v11i1.14

Innovation of Public Services by Population and Civil Service of Pasaman District

10.62066/jpab.v11i1.14

Author

Oktarizal Vandhika⁽¹⁾, Roni Ekha Putera⁽²⁾, Desna Aromatica⁽³⁾,
⁽¹⁾ Universitas Andalas, Indonesia
⁽²⁾ Universitas Andalas, Indonesia
⁽³⁾ Universitas Andalas, Indonesia

Corresponding Author

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[File Size: 369KB] Language: en
Available online: 2024-06-19 | Published : 2024-06-19
Copyright (c) 2024 Oktarizal Vandhika, Roni Ekha Putera, Desna Aromatica

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Abstract

The purpose of this study is to describe the implementation of public service innovations carried out by Disdukcapil Pasaman Regency. This type of research is qualitative by describing the form of implementation of public service innovation by Disdukcapil Pasaman Regency. Innovation is the creation and implementation of new processes, products, services and methods that can produce quality improvements that are effective and efficient. However, innovation can also be in the form of expansion or improvement of existing services, so as to create better service than before. Public Service Innovation is an increase in population administration services by making these services accessible anywhere and anytime by the public.

Keywords

Innovation; Improvement; Public Service

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